An online casino where you spin and then you win … sounds pretty tempting! In reality, you are no more or less likely to win at Spinwin Casino than any other online casino. However, the play experience is good, there are few complaints about Spinwin and this is an inclusive and supportive atmosphere. SO even if you never play a game that involves spinning, you have already won the prize of a great new online casino.
Initial Experience at Spinwin Casino
Spinwin Casino looks just like any of a hundred other online casinos – a dark grey background, lots of moving pictures and plenty of big dollar signs. It can be a little hard to find the information you want, as the standard menu bar is missing from the top of the site and many important pages such as Payout information, FAQ and the terms and conditions are accessed only through small secondary-type links in the middle of the page.
Clicking through, it is apparent that the home page has been re-designed without the menu bar, which was retained on the rest of the site. A frustrating way to get around a website!
Promotions and Casino Bonuses
Spinwin Casino’s welcome bonus is 200% – welcoming and a bonus indeed! There are also several other bonuses available to regular players as well as newbies:
- Welcome bonus: A 200% initial deposit bonus worth up to $800
- Mystery bonus: This is randomly paid into active accounts daily
- Happy Hours events: When you deposit a certain amount of money during the ‘Happy Hours’, you’ll get a 10% bonus
- Comp points: Although comp points are minimal, they really are something for nothing! You simply accumulate points which are converted into a cash reward at some stage.
- Card game bonuses: There are several bonuses, extra competitions and tournaments available for online casino games not based on slots. There are Blackjack games, roulette tournaments, Keno races and bonus races help periodically.
Note that the welcome bonus has a 25x wagering requirement, and is not available to members in quite a few countries … Australia included! Sorry Spinwin Casino, but that will leave a lot of people feeling like losers rather than winners.
Games: High Points and Low Points
Gaming at Spinwin will make you feel like a winner, even when your chip pile seems to be shrinking every time you look at it! The selection of games is comprehensive and all are very well designed. The actual play experience at Spinwin is great because:
- You have over 150 games to choose among
- Instant play is available
- Live dealing is available
- You can play several games completely unique to Spinwin online casino, including Pai Gow Poker, Freaky Fruit, Bejeweled, Ole Glory and Pyramid’s Treasure.
- There are also virtual horse racing games!
Spinwin online casino representatives on the gambling forums state that withdrawals are processed within 72 hours, maximum, if you have provided all the necessary verification documents. These include:
- Photographic ID
- A credit or debit card
- Proof of address
All of these documents should be notarised by a Justice of the Peace.
Withdrawals are available by many of the standard methods, including Neteller, PayPal, credit card, UKash, Boleto, etc.
Spinwin Casino: The Global Perspective
Spinwin online casino is hosted in Gibraltar, quite a well regulated jurisdiction for internet gambling.
The site is built with the option of English, Spanish, Portuguese, German and Russian display language, and when you change the language you’ll also get different support options specific to your country.
Spinwin Casino Online Customer Support
Spinwin Casino’s support facilities are excellent, with options including:
- Live online chat
- Callback options on your own phone
- Toll free support numbers
- International support numbers
- Special support numbers for VIP players
- Email support
- Special complaints email line
Is Spinwin Casino a Scam?
Spinwin Casnio is not a scam. They are whitelisted at the largest and most respected online casino forums … but that doesn’t mean that the casino doesn’t have its fair share of complaints! Some of these occur because of a misunderstanding in the terms and conditions, some occur because one of the administrative personnel made an error, some occur because of technical problems with either the software or banking.
Know your T&Cs, re-verify any information you are given by customer service with another operator, deposit small and cash out often, and you should avoid having the same problems at Spinwin as others have!