In reality, Casino Las Vegas is not hosted in Las Vegas, and cannot even be played in Las Vegas due to a US federal law. However, for those of us who can’t take a weekend road trip down to the desert to experience the circus of Las Vegas in person, Casino Las Vegas seems like a pretty good substitute! How does it rate in terms of promotions, withdrawals and customer support.
Initial Experience at Casino Las Vegas
Those ubiquitous pop ups boxes will hit you at Casino Las Vegas, just as they do at most other online casino sites. After you close the first one, if you hang around for a little while the ‘Live Chat’ feature will pop up … and if you aren’t loading images in your browser, you won’t be able to close it!
Despite this, when the full site is loaded it looks quite professional.
Promotions and Casino Bonuses
Competition is fierce in the online casino industry, and the promotions at Casino Las Vegas online are just as good as any from around the web. Choose from offerings like:
- 100% extra on your first four deposits: This is the online Casino Las Vegas’ welcome bonus, and you can get up $400 extra.
- Daily promotions calendar: They like to mix it up a little at this online casino. There is a bank of daily promotions which appear on a calendar, but only players who receive the promotional emails on particular dates are eligible to cash the bonuses in.
- High rollers: It would be a sad casino indeed where high rollers didn’t get the star treatment. You qualify as a high roller and can get up to $4000 in bonuses, available for those depositing over $3000 at a time.
- Alternative payment options: To encourage you to use their preferred payment methods, Casino Las Vegas gives you either 100% coupons or 15% deposit bonuses. 100% match bonus is available when paying with Moneybookers, Entropay or Neteller, and a 15% bonus is available through Clcik2pay, Instadebit, My Citadel Wallet, Paysafe Card, Web Money, U Kash and Click and Buy.
Of course, there is also a strong affiliate program at Casino Las Vegas. Do their marketing for them, and they’ll give you a portion of the profits!
Games: High Points and Low Points
Casino Las Vegas has some distinctive points of interest when it comes to their spins and deals, such as:
The games come from the Playtech software platform, and so are highly customisable in terms of the play experience.
There are about 60 games available in the online Casino Las Vegas software package, including slots, live dealer games, video poker and animated games.
Customers report that withdrawals take between 4 and 5 days to clear, and then may be pending for another 1 to 2 days before it hits your preferred cash account.
Casino Las Vegas: The Global Perspective
Like many online casinos, the Casino Las Vegas is hosted in Gibraltar where there are few legislative controls. This means gambling is widespread, but when something goes wrong there is also less legal protection to depend on.
Support is available in over 15 languages, and accessible 24 hours a day, 7 days a week by either email, phone or fax.
Payouts are available in a large range of currencies, much more than some other online casinos. They’ll pay out in US dollars, Euros, British pounds, AU dollars, Canadian dollars, SEK and R.
Casino Las Vegas Online Customer Support
The customer support experience is said to be excellent, with speedy and helpful phone service although email support takes a couple of hours.
Is Casino Las Vegas a Scam?
No, Casino Las Vegas is definitely not a scam. Their payout report issued by eCOGRA, the main online gambling regulatory body, is available showing payout percentages between 92.82% and 99.35%, with the highest payouts available on card games and the lowest coming from poker games. They also have stringent requirements to prevent people with stolen credit cards from laundering or gambling money at the casino. You must provide a photocopy of your driver’s license, the front and back of the credit cards you’ll be using at the casino, your credit card statement showing the same address as your driver’s license and a signed authorisation release for each card.